Lets Talk

A few offhand comments in a video succinctly conveyed the series’ main point. But did you catch that? Exactly, you sharp observer… We indicated that understanding what’s happening in a Borough requires more than just tracking bike hires. Bike rentals alone represent only one revenue stream. To fully grasp a Borough’s performance, we must also consider People Costs, Equipment Costs (maintenance, replacement, and disposal), as well as Administrative and production application costs. Our demonstration examines three data streams from our Boroughs, underscoring the necessity of linking everything to a Borough rather than leaving them at their initial detail level.

Many businesses struggle with this, especially given how most modern tools now come bundled with an “Internal Analytics Suite.” These suites are double-edged swords; despite their flaws, they generally improve business operations. It is crucial to recognise the challenges alongside the “Wow” factor these tools present.

Consider this: If our New York Boroughs are geographical areas and Taxis, Water Towers, and CitBike data represent part of our corporate P&L view, what would it take to understand how “Profitable” a Geography is fully? This is a common challenge our clients face and underscores the need for open discussions about Single Pane of Glass Reporting. Every organization will face this issue due to the inherently cross-functional nature of business operations, making establishing a Reporting Plane complex and requiring meticulous planning and preparation. While this may seem daunting, it is not prohibitive. It promotes Continual Improvement as underlying processes and tools will naturally evolve.

Establishing a Reporting Plane is more than just setting up a reporting mechanism. It requires a commitment to fostering a Data Culture where everyone in your organisation accesses the same data (essential for a Single Pane of Glass) and uses that data to derive insights and validate hypotheses. Additionally, you need to create and integrate a Data Centre of Excellence. Essentially, it’s necessary to cultivate expertise across all organisational areas to effectively guide process or product changes within your Reporting Plane, applying established standards whenever changes are implemented.

Geordie Consulting, a dedicated consultancy, has partnered with numerous companies to tackle this challenge. We are committed to sharing our expertise and experience with clients by supporting your Centre of Excellence. Our consultants and their knowledge will be available to foster the growth and development of this function within your organisation. Our team will oversee your Power Platform estate, ensuring consistent refresh cycles. Additionally, we will mentor your team or facilitate knowledge-sharing events to promote a new Data Culture within your business. As a Microsoft Partner, we ensure our team stays current with platform updates. We can simplify the upskilling process for your internal team by guiding and supporting their learning and demonstrating solutions implemented during your engagement. To optimise your return on investment, consider enrolling your organisation in our Centre of Excellence as a Service offering.