We’ve discussed at length how in today’s data-driven landscape, harnessing the full potential of data requires more than just technology; it necessitates an holistic approach that encompasses people, processes, and governance. This is where a Center of Excellence (CoE) for BI & Analytics emerges as...Read More

We’ve understood that a strong data culture is a core component for the successful implementation of our Continuous Improvement Process, and that we need to start by putting our people at the heart of changes. A strong Data Culture involves all employees embracing data as...Read More

It is easy to assume, in a world of ubiquitous technology and exponential data growth, that everyone understands how the parts of the puzzle fit together to create the big picture of your company’s goals and success measures. Or that our whole workforce is easily...Read More

Over the last few weeks, we have talked about the importance of setting and measuring the goals of our Continuous Improvement Cycle. Identifying not just successes, but also failures, or unexpected outcomes, provides us with an equal opportunity to refine and improve the overall process....Read More

The continual quest for perfection, while it may never be fully realised, is not a futile exercise, since the continual process of identifying, executing and evaluating our goals is more likely to move us towards where we want to be within our organisations. But, when...Read More

In business, we all seek to succeed; we look to do this by being “the best”, but it is rarely that simple. There are multiple versions of the same thing: a cycle-based mindset to achieve your goals. We have seen multiple versions that, when distilled,...Read More

Continual improvement is a process of constantly seeking ways to enhance the quality and efficiency of products, services, or processes. It is based on the idea that small, incremental changes can lead to significant improvements over time. Continual improvement can be applied to any aspect...Read More

Over the last three weeks, we have discussed how KPIs are formed from an internal perspective of a process, and then other people have their own perception of what was laid down. The result can be chaotic for a business, with the very things designed...Read More

When we go into business, we usually have a fixed idea of our offerings and the goals we’d like to achieve. As someone who has been self-employed and the only member of staff to worry about, I always ensured that I put my customer’s best...Read More

Perspective is an externally facing concept. Our Perspective of events and goals shapes what we put out in the world. Our friends, family, colleagues, and teams then perceive those perspectives. The question is, do those perceptions match the Perspective that spawned them? All too often,...Read More