The continual quest for perfection, while it may never be fully realised, is not a futile exercise, since the continual process of identifying, executing and evaluating our goals is more likely to move us towards where we want to be within our organisations. But, when...Read More

In business, we all seek to succeed; we look to do this by being “the best”, but it is rarely that simple. There are multiple versions of the same thing: a cycle-based mindset to achieve your goals. We have seen multiple versions that, when distilled,...Read More

Continual improvement is a process of constantly seeking ways to enhance the quality and efficiency of products, services, or processes. It is based on the idea that small, incremental changes can lead to significant improvements over time. Continual improvement can be applied to any aspect...Read More

Over the last three weeks, we have discussed how KPIs are formed from an internal perspective of a process, and then other people have their own perception of what was laid down. The result can be chaotic for a business, with the very things designed...Read More

When we go into business, we usually have a fixed idea of our offerings and the goals we’d like to achieve. As someone who has been self-employed and the only member of staff to worry about, I always ensured that I put my customer’s best...Read More

Perspective is an externally facing concept. Our Perspective of events and goals shapes what we put out in the world. Our friends, family, colleagues, and teams then perceive those perspectives. The question is, do those perceptions match the Perspective that spawned them? All too often,...Read More

In a rapidly evolving business world, we find ourselves navigating through unprecedented changes. Adapting to these changes is imperative for survival, let alone success. In this modern era of business, the key to thriving lies in completely utilising your internal resources often supported by at...Read More

Work-Life Balance is something that is often discussed, but do we understand what it means? Some people say it means your work should only be from 9-5 Monday – Friday alternatively there are those who say business should not take the agency from employees instead...Read More

Over the last three weeks we have almost romanticised the link between People, Process and Technology, this anthropomorphising is not just for comic effect, there is method to it. The challenge here is that while balance can make an area of the business more successful,...Read More

Having explored the role of what AI is in context and how it is to be used successfully in combination with our other technologies, it must be in balance with our people and processes. Only when you consider the three as the legs of a...Read More